How To Order
* Currently we do not accepting order.
Flow from order to delivery
You can place a request for a Sonobe (handpan) by sending us a message.
Don't forget to fill out all the other fields: Full Name, Valid Email Address, Phone Number (don't forget your postal code!) and Shipping Address.
You can already mention your choice of scale.
When you choose an existing scale, please copy/paste the name of the scale from the offered scales.
We will reply to your request as soon as we can.
We will let you know when can start building your handpan as well as give you an estimate of when it will be finished as soon as possible.
After you have confirmed that you agree with the proposed the price and waiting term, your order will be officially placed into its waiting list.
After we finish making your handpan, we will send you the payment information so you can pay for your handpan.
After we have received your payment, your Sonobe 5G will be shipped.
Customs, taxes and import fees are the responsibility of the customer to research and pay for.
For shipping we use a 63cm x 63cm x 37cm/25"x 25"x 15" safety hard box made by polystyrene foam.
The box weighs approximately 4kg/9lbs.
For Worldwide shipping we use EMS, which is handled by JAPAN POST HOLDINGS CO Ltd.
(UPS,DHL also available)
The following shipping quotes are estimates only and are offered as a general indication of what to expect.
An accurate shipping quote can only be procured by contacting Sonobe Handpans directly:
North America ¥25,000-JPY
South America ¥32,000-JPY